HIPAA Notice

Notice of Privacy Practices

Kenetic Physical Therapy

Effective Date: October 21, 2026

This notice describes how your medical information may be used and disclosed and how you can access your information. Please review it carefully.

1.Contact Information

Privacy Officer:Jay Ke
Practice Name:Kenetic Physical Therapy
Address:489 Great Neck Rd, Great Neck, NY 11021
Phone:(646) 420-8374

If you have questions about this Notice or wish to exercise your privacy rights, please contact our Privacy Officer using the information above.

2.Our Legal Duties and Responsibilities

Kenetic Physical Therapy is required by law, where HIPAA applies, to:

  • Maintain the privacy and security of your Protected Health Information (PHI).
  • Provide you with this Notice explaining our legal duties and privacy practices.
  • Follow the terms of the Notice currently in effect.
  • Notify affected individuals following a breach of unsecured PHI as required by law.

We reserve the right to change the terms of this Notice. Any revised terms will apply to the PHI we maintain, as permitted by law. Updated notices will be posted on our website, made available at our practice, and provided upon request.

3.Your Health Information

Protected Health Information is information that identifies you and relates to your health, the healthcare services you receive, or payment for those services.

The information we create or maintain may include:

  • Medical history and health conditions.
  • Examination findings and test results.
  • Diagnoses, treatment plans, and therapy services.
  • Progress notes and other clinical records.
  • Insurance, billing, and payment information.
  • Other information related to your healthcare.

Your information may be maintained in paper, electronic, or other formats.

4.How We May Use and Disclose Your Health Information

We may use and disclose your PHI for the following purposes, as permitted or required by law.

Treatment

We may use and disclose your PHI to provide, coordinate, or manage your physical therapy and other healthcare services. This may include sharing relevant information with your physician or other healthcare professionals involved in your care.

Payment

We may use and disclose your PHI to obtain payment for services, determine insurance coverage, submit claims, process payments, and address billing matters.

Healthcare Operations

We may use and disclose your PHI for legitimate business and healthcare operations, including quality improvement, staff training, compliance activities, licensing, auditing, and practice management.

Appointment Reminders and Care Communications

We may contact you by telephone, mail, email, or text message, using appropriate safeguards, to remind you of appointments, communicate about your treatment, or provide information related to your care. You may request confidential communications as described in Section 6.

Individuals Involved in Your Care

When appropriate and permitted by law, we may disclose relevant information to a family member, caregiver, or another person involved in your care or payment for your care. We will give you an opportunity to agree or object when required, and we will respect your preferences as required by law.

Public Health, Safety, and Legal Requirements

We may use or disclose your PHI when permitted or required by law, including for certain public health activities, health oversight, reporting abuse or neglect, law enforcement purposes, judicial or administrative proceedings, workers' compensation, and other legally authorized purposes.

We may also disclose information when permitted by law to prevent or lessen a serious and imminent threat to health or safety.

De-Identified Information

We may use or disclose information that has been properly de-identified in accordance with applicable law.

5.Uses and Disclosures Requiring Your Written Authorization

Certain uses and disclosures of your PHI require your written authorization under HIPAA or other applicable law.

These may include:

  • Uses or disclosures for marketing purposes that require authorization.
  • The sale of PHI, where authorization is required.
  • Other uses or disclosures not permitted by law without your authorization.

You may revoke a written authorization in writing at any time. Revocation will apply prospectively and will not affect actions already taken in reliance on your authorization.

6.Your Rights Regarding Your Health Information

You have the following rights concerning your PHI, subject to applicable legal requirements.

Right to Access and Obtain a Copy

You may request to inspect or obtain a copy of your medical and billing records maintained by us. Where applicable, you may request an electronic copy of records maintained electronically. We will respond within the time required by law. We may charge a reasonable, cost-based fee where permitted.

Right to Request an Amendment

If you believe information in your records is incorrect or incomplete, you may request an amendment in writing and explain why the information should be changed. We may deny a request in certain circumstances permitted by law. If we deny your request, we will provide a written explanation and information about your available options.

Right to an Accounting of Disclosures

You may request an accounting of certain disclosures of your PHI made during the six years preceding your request, subject to applicable exceptions. The accounting generally excludes disclosures made for treatment, payment, and healthcare operations, as well as other disclosures excluded by law. The first accounting within a 12-month period is free. We may charge a reasonable fee for additional accountings within that period, as permitted by law.

Right to Request Restrictions

You may ask us to restrict certain uses or disclosures of your PHI for treatment, payment, or healthcare operations, or disclosures to individuals involved in your care. We are generally not required to agree to a requested restriction. However, we must agree to restrict disclosure of information to a health plan for payment or healthcare operations when the information relates solely to a healthcare item or service that you, or someone on your behalf other than the health plan, have paid for in full, unless disclosure is otherwise required by law.

Right to Request Confidential Communications

You may ask us to communicate with you about your health information through a specific method or at a particular location, such as contacting you at a different phone number or mailing address. We will accommodate reasonable requests as required by law.

Right to a Paper Copy of This Notice

You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

Right to Choose a Personal Representative

If a person is legally authorized to act on your behalf, that person may exercise certain privacy rights for you, subject to applicable law. We may verify the person's authority before acting on a request.

7.How to Exercise Your Rights

To exercise any of these rights, submit your request to our Privacy Officer using the contact information in Section 1.

We may ask you to submit requests in writing where permitted or required by law. We will respond within applicable legal timeframes and explain any denial and available review or complaint options when required.

8.Complaints and Reporting Privacy Concerns

If you believe your privacy rights have been violated, you may file a complaint with Kenetic Physical Therapy or with the U.S. Department of Health and Human Services, Office for Civil Rights.

To file a complaint with our practice:

Privacy Officer:Jay Ke
Practice:Kenetic Physical Therapy
Address:489 Great Neck Rd, Great Neck, NY 11021
Phone:(646) 420-8374

To file a complaint with the U.S. Department of Health and Human Services:

You will not be retaliated against or penalized for filing a privacy complaint.

9.Applicable State Law

Kenetic Physical Therapy will comply with applicable New York State privacy and confidentiality requirements in addition to federal law. When applicable state law provides greater privacy protection than federal law, we will follow the more protective requirements to the extent required by law.

10.Acknowledgment of Receipt

We may ask you to acknowledge receipt of this Notice. Your acknowledgment confirms that you received the Notice; it does not constitute authorization for uses or disclosures of PHI that require separate written authorization.